Shipping
Shipping
using Express mail and Register Air mail service is included in the
price of your watch, and is highly recommended for most regions. Once
we ship your package, we will send you tracking number once it
available. You can expect delivery time of 7-14 working days.
When you purchase with our website, we can confidently assure that your shipment will be sent promptly and arrive secure and intact to your door. You can track your shipment through the tracking system provided as well as contact our customer service via email. Each package will be cushioned against damage, will clear customs, will be wrapped to avoid high import taxes, and will be exactly what you ordered.
We guarantee that our items will clear customs anywhere in the world . Confident of this, in the event that a shipment is seized we will reship once at our own expense.
Returns / Exchanges
We offer 180 day warranty on every product you purchase from this site. For return & exchange period, 14 days warranty is applied while 180 days warranty is applied to free repair. Products may be returned or exchanged ONLY if it is faulty. Return and exchange do not cover ordinary wear and tear or damages caused by external reasons (such as scratches, missing stones, dents, nicks, fading/chipping of the material on the product etc.). Warranty does not cover water damage, damages due to personal misuse/negligence.
Return Policy
In 14 days (from the day the goods is signed for /received), if you request returning the purchased item, it can be returned and refunded under the following conditions.
The products should be sent back in original package, which means not being used (except tryout), worn, plastic removed, damaged, scratched or tampered with.
All returns are at the customers' own cost.
When we receive the products sent back intactly, we will deduct $20-40 shipping & Handing Cost for the time we sent it to you and then give you a refund.
Please allow 10 days for the refund to arrive at your account.
Please be noted that after 14 days we may not issue a refund, but exchange may be acceptable.
Please note that refund does not apply to watches that have suffered physical damage caused by the Custom. If it is the case, exchange will be advisable.
Exchanges
In 14 days (from the day the goods is signed for /received), if you request returning the purchased item, it can be returned and refunded under the following conditions.
The products should be sent back in original package, which means not being used (except tryout), worn, plastic removed, damaged, scratched or tampered with.
All returns are at the customers' own cost.
When we receive the products sent back intactly, we will deduct $20-40 shipping & Handing Cost for the time we sent it to you and then give you a refund.
Please allow 10 days for the refund to arrive at your account.
Please be noted that after 14 days we may not issue a refund, but exchange may be acceptable.
Please note that refund does not apply to watches that have suffered physical damage caused by the Custom. If it is the case, exchange will be advisable.
No returns will be accepted without:
A prior e-mail stating the specific problem (Please wait until you hear back from us.)
If the products need to be sent back to us, please include the following information and we will email you our return details
Name
Address
Telephone
Detailed Description of the Problem
When you purchase with our website, we can confidently assure that your shipment will be sent promptly and arrive secure and intact to your door. You can track your shipment through the tracking system provided as well as contact our customer service via email. Each package will be cushioned against damage, will clear customs, will be wrapped to avoid high import taxes, and will be exactly what you ordered.
We guarantee that our items will clear customs anywhere in the world . Confident of this, in the event that a shipment is seized we will reship once at our own expense.
Returns / Exchanges
We offer 180 day warranty on every product you purchase from this site. For return & exchange period, 14 days warranty is applied while 180 days warranty is applied to free repair. Products may be returned or exchanged ONLY if it is faulty. Return and exchange do not cover ordinary wear and tear or damages caused by external reasons (such as scratches, missing stones, dents, nicks, fading/chipping of the material on the product etc.). Warranty does not cover water damage, damages due to personal misuse/negligence.
Return Policy
In 14 days (from the day the goods is signed for /received), if you request returning the purchased item, it can be returned and refunded under the following conditions.
The products should be sent back in original package, which means not being used (except tryout), worn, plastic removed, damaged, scratched or tampered with.
All returns are at the customers' own cost.
When we receive the products sent back intactly, we will deduct $20-40 shipping & Handing Cost for the time we sent it to you and then give you a refund.
Please allow 10 days for the refund to arrive at your account.
Please be noted that after 14 days we may not issue a refund, but exchange may be acceptable.
Please note that refund does not apply to watches that have suffered physical damage caused by the Custom. If it is the case, exchange will be advisable.
Exchanges
In 14 days (from the day the goods is signed for /received), if you request returning the purchased item, it can be returned and refunded under the following conditions.
The products should be sent back in original package, which means not being used (except tryout), worn, plastic removed, damaged, scratched or tampered with.
All returns are at the customers' own cost.
When we receive the products sent back intactly, we will deduct $20-40 shipping & Handing Cost for the time we sent it to you and then give you a refund.
Please allow 10 days for the refund to arrive at your account.
Please be noted that after 14 days we may not issue a refund, but exchange may be acceptable.
Please note that refund does not apply to watches that have suffered physical damage caused by the Custom. If it is the case, exchange will be advisable.
No returns will be accepted without:
A prior e-mail stating the specific problem (Please wait until you hear back from us.)
If the products need to be sent back to us, please include the following information and we will email you our return details
Name
Address
Telephone
Detailed Description of the Problem
